Personal Representatives and Healthcare Decision-Makers

Purpose
To establish guidelines for identifying individuals who are legally authorized to make healthcare decisions on behalf of a patient and to access healthcare information as the patient's representative.
Policy
LifeCare recognizes the authority of legally authorized Personal Representatives and will provide such individuals access to information and decision-making authority as permitted by law.
Staff shall verify authority before relying upon an individual's representation that they may act on behalf of a patient.
Definitions
Personal Representative
An individual legally authorized to make healthcare decisions for a patient and exercise the patient's rights regarding healthcare information.
Categories of Personal Representatives
A. Healthcare Power of Attorney
A Healthcare Power of Attorney or similar Advance Directive may designate an agent to make healthcare decisions on behalf of the patient.
Staff must:
Review documentation when available.
Verify whether the document is currently effective.
Confirm the scope of authority granted.
B. Surrogate Decision-Maker
When a patient lacks decision-making capacity and no Healthcare Power of Attorney exists, state law may authorize a surrogate decision-maker.
Examples may include:
Spouse
Adult child
Parent
Adult sibling
Other authorized relatives
Staff shall follow applicable state law when determining surrogate authority.
C. Court-Appointed Guardian
A guardian appointed by a court may possess authority over healthcare decisions. Staff shall determine the guardian's authority by reviewing the court order.
Guardians may have:
Full authority;
Limited authority; or
Authority restricted to specific matters.
D. Verification Requirements
Before relying on a Personal Representative's decisions, staff should review available documentation whenever possible. Documentation may include:
Power of Attorney documents
Advance Directives
Guardianship Orders
Court Orders
When authority is unclear, do not disclose additional PHI until you obtain guidance.
