At Home Plan: Personal Safety

OSHA defines workplace violence as threats, verbal abuse, intimidation, harassment, or physical assault occurring in the workplace. Healthcare workers are at increased risk especially when in the home.

In home healthcare workers may face violence from patients, family members, community members, or others encountered during visits. Watch for:

Escalating anger
Threats
Intoxication
Drug activity
Weapons
Domestic disputes
Aggressive family members

LifeCare Safety Rules

Leave Immediately If:

You see a weapon
Violence appears imminent
Illegal activity is occurring
You feel unsafe

Trust Your Judgment

NIOSH specifically advises home healthcare workers to trust their instincts and avoid situations that do not feel safe.

De-Escalation Techniques

Remain calm
Speak respectfully
Avoid arguing
Maintain exit access
End visit if necessary

Reporting

All threats, intimidation, harassment, or violence must be reported. LifeCare has a zero-tolerance policy regarding workplace violence.