Clinic Plan: Hurricanes & Tropical Storms

Introduction 

Florida’s unique geography and climate make hurricanes a recurring and serious threat to the safety of patients, staff, and facilities. As an outpatient therapy company providing services both in our clinic and directly in patients’ homes, we carry a dual responsibility: safeguarding the continuity of care across diverse settings and ensuring the well-being of everyone we serve.  

This Hurricane Emergency Plan outlines the procedures, responsibilities, and communication strategies our organization will follow before, during, and after a storm. It is designed to:

Protect Patients and Families:  Ensure that individuals receiving therapy—whether in our clinics or at home—are supported with clear guidance, emergency resources, and continuity of care whenever possible.

Safeguard Staff and Facilities:  Provide protocols for staff safety, facility preparation, and rapid response to storm-related hazards.

Maintain Continuity of Care:   Establish flexible service delivery options to minimize disruption to therapy services.

Comply with Regulatory Standards:   Align with the Centers for Medicare & Medicaid Services (CMS) Emergency Preparedness Rule, Florida Department of Health requirements, and local emergency management directives.

Promote Clear Communication:   Define channels for timely updates between patients, caregivers, staff, and community partners.

This plan is not only a regulatory requirement but also a reflection of our commitment to patient safety, dignity, and independence. By preparing thoroughly and responding decisively, we aim to reduce risks, support recovery, and continue delivering high-quality therapy services even in the face of Florida’s most challenging weather events.

Offsite therapy team responsibilities are outlined in a separate policy, available here.

HURRICANE WATCH

• Management to meet to discuss disaster preparedness 

• Staff Emergency Contact Roster to be verified for accuracy

• Inventory List to be verified for accuracy

• Hurricane Plan for Therapists to be shared through HUCU

HURRICANE WARNING

• Plan to close the building within 24 hours.

• Reschedule patient appointments that are at risk.

• Cover, protect, and unplug computer equipment.

• Unplug and cover therapy equipment.

• Verify back-up is operational.

• Continue communication with the therapy team and assist as needed for high-risk patients.

• Release staff as quickly as possible so they are able to secure their own homes.

DURING THE STORM

• Shelter in place; LifeCare will be closed.

AFTER THE STORM

• The governing body is to assess for power and any damage.

• Emergency generator will be initiated if needed.

• Date will be established to resume operations.

• Create a follow-up plan for the therapy team and resume operations by area as soon as feasible.